Delete Your Pawprint Account

Last updated: June 10, 2026

You can delete your Pawprint account and the personal data associated with it at any time. This page explains how to request deletion, what is deleted, and what we retain. Pawprint is operated by Osprey Technology LLC.

Delete your account in the app

The fastest way to delete your account is directly in the Pawprint app, on iOS or Android:

  1. Open the Pawprint app and sign in.
  2. Go to Settings.
  3. Tap Delete Account and confirm.

Your account is closed immediately and can no longer be used to sign in.

Request deletion without the app

If you no longer have the app installed or cannot sign in, you can request deletion by email. Send a message to support@pawprint.company from the email address associated with your Pawprint account and ask us to delete your account. We verify your request using that email address and process deletion requests within 30 days.

What is deleted and what is retained

When you delete your account, it is closed immediately. Your email address, username, and any linked Apple or Google sign-in are released right away, so the same email address can be used to create a new Pawprint account. Within 30 days of deletion, we delete the remaining personal information from your profile, including your name, profile photo, bio, location, and phone number.

Some records are retained beyond this 30-day period:

  • Payment, booking, and transaction records are retained as required for payment processing and for legal, regulatory, and tax compliance.
  • Safety and fraud-prevention records are retained to protect the platform and its users, including from repeat abuse.
  • Content you shared with other users, such as messages you sent and reviews you wrote, may persist in those users' conversations and records, as it is part of their history as well.

Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics.

For full details about your data rights, including access, correction, and data portability, see our Privacy Policy.

Questions

If you have any questions about account deletion or our data practices, please contact us at:

Osprey Technology LLC
Email: support@pawprint.company
Phone: (980) 352-8919