How Pawprint fees work

Last updated: October 15, 2026

Pawprint charges providers a service fee on each completed booking, and Stripe charges a payment processing fee on the transaction. This page explains both fees, what they cover, and how your payout is calculated.

The fees

For a standard paid booking, two fees apply:

  • Default Pawprint service fee: 10% of the booking total
  • Stripe payment processing fee: 2.9% + $0.30 per transaction (standard US card rate set by Stripe)

Both fees are deducted from the booking total before your payout is sent to your connected bank account.

For example, on a $100 booking at the default rate, using the standard US card processing estimate:

  • Booking total: $100.00
  • Pawprint service fee (10%): $10.00
  • Stripe processing fee (2.9% + $0.30): $3.20
  • Estimated payout: $86.80

Estimate your own take-home with the earnings calculator →

The Pawprint service fee is calculated and locked in at the time the booking is created. If we update our fee structure in the future, your existing bookings will keep the fee rate that was in effect when they were booked. Stripe processing fees are set by Stripe and may change based on their published rates; the 2.9% + $0.30 figure is the standard US card rate, and your final payout reflects Stripe's actual fee for the transaction.

Your rate may be lower. For eligible clients who join through your invite, the current Pawprint fee is 0% for the first 30 days after they accept the invite, then 5% (or your own rate if lower). Stripe processing still applies. See client-invite terms and your booking's fee breakdown. Late cancellations have a separate fee and payout calculation; see the cancellation policy.

What the Pawprint fee covers

The 10% service fee supports the platform that makes your business possible:

  • Customer acquisition and marketing in your area
  • Booking management, messaging, and scheduling tools
  • Identity verification and trust & safety systems
  • Customer support for you and your clients
  • Ongoing app development and improvements

What the Stripe fee covers

Stripe is the payment processor that handles all transactions on Pawprint. Their fee covers the cost of accepting credit and debit cards, fraud protection, and transferring funds to your bank account. Stripe's standard rates are published at stripe.com/pricing.

Payouts

Payouts are processed through Stripe Connect after completion and the applicable dispute window. That window is normally 24 hours, or 48 hours for automatically completed bookings, measured from the later of completion and the scheduled end. Disputes or payout holds can delay release. New connected accounts are configured for daily payouts with a seven-day delay; your actual bank arrival date depends on Stripe, your account, and your bank.

You can view payout status and manage your bank account in Settings → Payments & payouts.

Tips

Pawprint does not take a service fee on tips. Stripe's payment processing fee (2.9% + $0.30 standard US card rate) applies to the tip transaction and is deducted, so you receive the tip amount minus processing. For example, a $10 tip pays out $9.41.

Tax documents

Tax reporting requirements depend on your circumstances. Check your Stripe account for available tax documents and contact support with questions about Pawprint payments.

Questions?

Reach out through Settings → Help & Support in the app, and we'll get back to you.